Healthcare Experience Navigator
2 days ago
We are seeking a Healthcare Experience Navigator to join our team at Serenity Healthcare. In this role, you will be responsible for educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine treatment.
Key Responsibilities- You will be an expert on TMS and Ketamine, with training and studies provided to support your growth in this area.
- You will take ownership of all patients on your assigned provider's schedule.
- You will conduct one-on-one meetings with patients to connect treatment solutions to their individual needs.
- You will support healing through education, connection, and focus on TMS and Ketamine treatment.
- You will have the opportunity to accelerate your healthcare career growth with rapid advancement opportunities.
- You will receive comprehensive insurance benefits, including medical, dental, and vision coverage, as well as a 401K plan.
- You will enjoy 20 days off annually, consisting of 10 PTO days and 10 holidays.
- You will have access to Serenity's treatment options and services.
- You must possess a High School Diploma or GED.
- You should have 2-3+ years of experience in a full-time customer service role.
- You must demonstrate excellent verbal and written communication skills, as well as basic math skills.
- You should be well-versed in de-escalation skills and able to connect with individuals.
Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices recently released to market to provide our patients with long-term success even when other treatments have failed.
We are driven by evidence-based research and proven results to help patients take back their lives with a revolutionary technological approach to healthcare.
Estimated SalaryThe estimated salary for this position is $50,000 - $70,000 per year, depending on experience and location.
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