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Salon Operations Coordinator

2 months ago

Great Neck, New York, United States Salon Aura Inc Full time
Position Overview

As a key member of our team at Salon Aura Inc, the Salon Operations Coordinator plays a vital role in ensuring a seamless experience for our guests. This position encompasses a variety of responsibilities aimed at enhancing the overall efficiency and ambiance of the salon.

Key Responsibilities
  • Schedule Management: Oversee the appointments of Stylists and Colorists to guarantee timely service delivery through effective management of the Salon Appointment Book.
  • Client Interaction: Handle incoming calls, manage appointment scheduling, and respond to emails to maintain excellent communication with clients.
  • Guest Services: Deliver outstanding service to guests from the moment they arrive until their departure, ensuring a welcoming and pleasant atmosphere.
  • Retail Presentation: Maintain the retail boutique in a state of readiness, which includes regular product restocking and cleanliness to enhance the shopping experience.
  • Inventory Participation: Engage in periodic inventory assessments to ensure stock levels are maintained.
  • Professional Appearance: Uphold a polished and professional appearance at all times, adhering to the established dress code standards.
  • Additional Duties: Perform other salon-related tasks as assigned to support overall operations.