Patient Care Coordinator

4 weeks ago


Great Neck, New York, United States Optum Full time
Job Summary:

Optum is seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for ensuring the smooth operation of our medical office by performing various administrative tasks.

Key Responsibilities:
  • Obtain accurate and updated patient information, including name, address, and insurance details.
  • Perform insurance verification on the date of service.
  • Obtain patient signatures for required documents.
  • Confirm and schedule appointments.
  • Follow the Cash Security policy and procedures according to Optum Medical guidelines.
  • Perform referral documentation promptly.
  • Provide effective communication to patient/family team members and other healthcare professionals.
  • Comply with administrative policies to ensure quality of care.

Requirements:
  • High School Diploma or GED.
  • Intermediate computer proficiency, including Microsoft Outlook, Excel, and Word.
  • 1+ years of customer service or healthcare-related experience.

Preferred Qualifications:
  • Experience working with an electronic health record (EPIC).
  • Knowledge of medical terms.
  • 1+ years of experience working in a medical front office position.

What We Offer:
  • A comprehensive benefits package.
  • Incentive and recognition programs.
  • Equity stock purchase and 401(k) contribution.

About Optum:
  • Optum is a leading health services company dedicated to helping people live healthier lives.
  • We believe in creating a healthier atmosphere by promoting diversity and inclusion.


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