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Hotel Front Desk Night Auditor

2 months ago

Devils Lake, North Dakota, United States Sleep Inn & Suites Full time

Job Summary:

We are seeking a highly skilled Night Auditor to join our team at Sleep Inn & Suites. As a Night Auditor, you will be responsible for ensuring the accuracy and integrity of our financial records, providing exceptional customer service to our guests, and supporting the overall success of our hotel.

Key Responsibilities:

  • Process and reconcile all financial transactions, including room charges, cash drawer activity, and credit card transactions.
  • Prepare and distribute daily, weekly, and monthly reports to management and department heads.
  • Verify and audit all financial records to ensure accuracy and compliance with hotel policies.
  • Provide exceptional customer service to guests, responding to inquiries and resolving complaints in a timely and professional manner.
  • Delegate tasks and requests to housekeeping, security, and other departments as needed.

Requirements:

  • Experience in the hospitality industry or guest services is preferred.
  • Some college education or equivalent is required.
  • Must be computer proficient and have experience with accounting or reservation software.
  • Excellent communication and customer service skills are essential.
  • A flexible schedule that allows for overnight shift hours is required.