Customer Service Representative

3 days ago


Clayton, North Carolina, United States Public Storage Full time

{"h1": "Job Title: Customer Service Representative", "h2": "Job Summary", "p": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service, managing storage units, and maintaining a clean and safe facility environment.", "ul": [{"li": "Provide excellent customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner."}, {"li": "Manage storage units, including conducting daily inspections, processing rentals, and handling customer inquiries."}, {"li": "Maintain a clean and safe facility environment, including performing daily cleaning tasks and ensuring that all equipment is in good working order."}], "h2": "Responsibilities", "p": "As a Customer Service Representative, you will be responsible for the following tasks:", "ul": [{"li": "Assess customer storage needs and make recommendations for storage solutions."}, {"li": "Sell packing and moving supplies to customers."}, {"li": "Conduct daily storage unit inspections to ensure inventory and availability."}, {"li": "Audit cash drawers and make bank deposits."}, {"li": "Help customers with payment and collection issues."}], "h2": "Requirements", "p": "To be successful in this role, you will need to have the following qualifications:", "ul": [{"li": "Experience in customer service or a related field."}, {"li": "Ability to work independently and as part of a team."}, {"li": "Excellent communication and problem-solving skills."}, {"li": "Ability to lift up to 35 pounds and walk in/around facilities."}], "h2": "What We Offer", "p": "As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a competitive salary and benefits package. We also offer opportunities for career growth and professional development.", "p": "If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.", "p": "Public Storage is an equal opportunities employer and welcomes applications from all qualified candidates.", "p": "Apply now to join our team and take the first step towards a rewarding career in customer service.", "p": "REFD0276"}



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