Customer Service Representative

5 days ago


Clayton, North Carolina, United States GEODIS Group Full time

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at GEODIS Group. As a key member of our operations team, you will be responsible for providing exceptional customer service, coordinating shipping and receiving activities, and ensuring the smooth operation of our warehouse.

Key Responsibilities

  • Coordinate special shipping requests and expedite orders as necessary
  • Adjust complaints concerning billing or service rendered, referring complaints to designated departments for investigation
  • Process and input customer orders and receipts, and run stock reports to check for product availability
  • Generate related paperwork and necessary information required for customer work orders, and post inventory records

Requirements

  • High school diploma or equivalent
  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred
  • Ability to occasionally lift and/or move up to 25 pounds

Work Schedule

Monday - Friday, 7:00am to 3:30pm

About GEODIS Group

GEODIS Group is a leading logistics company dedicated to delivering exceptional customer service and innovative solutions. We are committed to providing a positive and inclusive work environment that fosters growth and development.



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