Customer Service Representative
5 days ago
Job Summary
We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at GEODIS Group. As a key member of our operations team, you will be responsible for providing exceptional customer service, coordinating shipping and receiving activities, and ensuring the smooth operation of our warehouse.
Key Responsibilities
- Coordinate special shipping requests and expedite orders as necessary
- Adjust complaints concerning billing or service rendered, referring complaints to designated departments for investigation
- Process and input customer orders and receipts, and run stock reports to check for product availability
- Generate related paperwork and necessary information required for customer work orders, and post inventory records
Requirements
- High school diploma or equivalent
- Minimum 6 months related experience and/or training
- Experience with AS400 operating systems and warehouse management systems preferred
- Ability to occasionally lift and/or move up to 25 pounds
Work Schedule
Monday - Friday, 7:00am to 3:30pm
About GEODIS Group
GEODIS Group is a leading logistics company dedicated to delivering exceptional customer service and innovative solutions. We are committed to providing a positive and inclusive work environment that fosters growth and development.
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