Apartment Community Manager

4 weeks ago


Charlotte, North Carolina, United States American Landmark Management, LLC Full time

American Landmark Management, LLC is seeking a seasoned Community Manager to oversee the daily operations of our 449-unit residential community in Charlotte, NC. As a key member of our team, you will be responsible for ensuring the efficient management of the property, including supervising office staff, conducting daily physical inspections, and managing the leasing process. Your expertise in company leasing techniques and sales methods will be essential in driving business growth and resident satisfaction.

Key Responsibilities:

  • Directly supervise office staff to ensure seamless day-to-day operations
  • Conduct daily physical inspections to identify areas for improvement and ensure compliance with company standards
  • Manage the leasing process, including thorough knowledge of company leasing techniques and sales methods
  • Operate the property's budget within the company's financial guidelines
  • Responsible for the interviewing, screening, and hiring of staff
  • Prioritize all resident requests with an efficient and courteous response
  • Generate various company required reports
  • Collaborate with the design and implementation of a resident retention program
  • Secure at least 10% of the overall closed leases at the property

Qualifying Accomplishments:

  • The Certified Apartment Manager (CAM) certification is highly recommended for this position
  • Minimum of 2 years working in the apartment industry within a similar role
  • Knowledge of RealPage/LRO and One-Site or similar systems is required
  • College degree helpful but not required
  • Strong customer service experience required
  • Bi-lingual helpful

What American Landmark Offers You:

  • Market competitive salary
  • Comprehensive insurance coverage to include Medical, Life, Dental, Vision, Long and Short-Term Disability
  • Three weeks' paid vacation per year
  • Industry competitive bonus structure to include move-ins and renewal pool
  • Education/Tuition Reimbursement
  • 401K Retirement Plan w/ 4% match
  • 30% rent discounted apartment
  • Cell phone allowance

Background and drug screening are a requirement. We are an equal opportunity employer.



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