Customer Service Representative
4 weeks ago
Elevations Credit Union is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Member Solutions Guide team, you will be responsible for providing exceptional service to our members through phone, email, and chat support.
Key Responsibilities:
- Provide timely and effective resolution to member inquiries and issues
- Utilize knowledge of Elevations Credit Union products and services to educate members and identify opportunities for growth
- Collaborate with internal teams to resolve complex issues and improve member experience
- Meet or exceed performance metrics and quality standards
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum one year of customer service experience in a fast-paced environment
- Excellent communication and problem-solving skills
- Ability to work in a team environment and adapt to changing priorities
What We Offer:
- Competitive hourly rate and annual bonus potential
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
How to Apply:
Apply now to join our team and take the first step towards a rewarding career with Elevations Credit Union.
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