Customer Service Representative

4 weeks ago


Webster, New Hampshire, United States Elevations Credit Union Full time
About the Role:

Elevations Credit Union is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Member Solutions Guide team, you will be responsible for providing exceptional service to our members through phone, email, and chat support.

Key Responsibilities:
  • Provide timely and effective resolution to member inquiries and issues
  • Utilize knowledge of Elevations Credit Union products and services to educate members and identify opportunities for growth
  • Collaborate with internal teams to resolve complex issues and improve member experience
  • Meet or exceed performance metrics and quality standards

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum one year of customer service experience in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and adapt to changing priorities

What We Offer:
  • Competitive hourly rate and annual bonus potential
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

Apply now to join our team and take the first step towards a rewarding career with Elevations Credit Union.

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