Retail Sales Associate

4 weeks ago


Webster, New Hampshire, United States H&M Group Full time
About the Role

As a Retail Sales Associate at H&M Group, you will be the face of our brand, delivering exceptional customer service and ensuring a seamless shopping experience for our customers. Your passion for fashion and commitment to excellence will make you a valuable asset to our team.

Key Responsibilities
  • Customer Service: Actively greet and engage with customers, providing personalized assistance and ensuring their needs are met.
  • Store Operations: Maintain a neat and tidy sales floor, adhering to H&M standards and guidelines.
  • Merchandise Management: Unload delivery trucks, receive, open, and unpack merchandise, labeling it with security tags within efficiency timelines.
  • Inventory Management: Process, stock, and replenish garments on the sales floor and stockroom.
  • Point of Sale: Ring up transactions, issue receipts, and fold and place merchandise in bags, following register best practices.
  • Loyalty Program: Educate and promote the H&M Loyalty program to customers.
  • Team Collaboration: Share knowledge and skills with colleagues, offering help where needed to build a positive working environment.
Requirements
  • Customer Service: Passion for customer service and helping people find their style.
  • Multi-Tasking: Ability to work in a fast-paced environment, juggling multiple tasks simultaneously.
  • Teamwork: Inclusive, positive, creative, and willing to learn on the job.
  • Physical Demands: Ability to lift in excess of 20 pounds, stand for long periods, bend, stretch, and engage in repetitive motions.
Why Join H&M Group?
  • Dynamic Work Environment: Collaborative, team-driven work environment with a diverse and inclusive team.
  • Endless Growth Opportunities: Opportunities for growth and development, both professionally and personally.
  • Discounts and Perks: Enjoy discounts on H&M Group brands, as well as other perks and benefits.


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