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Retail Sales Representative

2 months ago

Long Branch, New Jersey, United States Little Words Project Full time
Position Overview

Role Summary

We are seeking an enthusiastic Retail Sales Representative to enhance our customer experience. The ideal candidate will excel in teamwork, exhibit exceptional customer service skills, and embody the mission of Little Words Project. This role involves sharing the brand's narrative, offering tailored product suggestions, and assisting customers throughout their shopping journey.

Key Responsibilities:

  • Facilitate in-store events, including beading appointments and parties
  • Present new merchandise to customers and suggest items that align with their preferences
  • Address inquiries regarding products and store policies
  • Accurately handle transactions using the point-of-sale system
  • Maintain an organized and well-stocked sales area
  • Support inventory management and visual presentation of products
  • Engage in operational tasks such as inventory intake and performance metrics
  • Assist customers at the beading station by securing their bracelets
  • Complete custom orders by creating bracelets and notifying customers upon completion
  • Perform additional tasks as assigned by management

Required Qualifications:

  • Experience in customer service
  • Previous retail experience is advantageous
  • Strong interpersonal and communication abilities
  • Creative mindset, particularly for the beading station and content creation
  • Proactive problem-solving skills
  • Availability to work weekends and holidays
  • Commitment to learning and promoting the core values of positivity and kindness