Relations Specialist Position

2 weeks ago


Columbus, Ohio, United States Big Sandy Superstore Full time
About the Role

This is an exciting opportunity to work with a fast-growing retailer, ranked among America's fastest-growing home furnishings retailers. As a Customer Relations Specialist, you will be responsible for delivering exceptional customer experiences, resolving issues promptly, and ensuring customer satisfaction.

Our comprehensive benefits package includes health, dental, vision, and life insurance, as well as a 401K plan and ESOP. We also offer competitive paid time off policies and generous employee discounts on merchandise.

The ideal candidate will have basic numerical reasoning skills, demonstrated knowledge of software, including Microsoft Office, and strong organizational skills. A commitment to outstanding customer service and the ability to multitask effectively are essential.

Responsibilities include verifying order information, completing documentation, and providing support to customers through phone inquiries, counter assistance, and payment processing. Additionally, the successful candidate will maintain accurate files and perform clerical support as needed.

We estimate this role to pay around $40,000 - $50,000 per year, based on national averages for similar positions. However, actual salaries may vary depending on location, experience, and other factors.



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