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Guest Advocate

2 months ago


Philadelphia, Pennsylvania, United States Target Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate in our Small Format stores. As a key member of our team, you will be responsible for delivering an exceptional guest experience, ensuring that every guest feels welcome, inspired, and rewarded.

Key Responsibilities
  • Create a welcoming environment for guests, engaging with them in a genuine and personalized way.
  • Provide expert knowledge of our products and services, helping guests find what they need and resolving any issues promptly.
  • Work collaboratively with the team to maintain a clean, safe, and organized store environment, including tasks such as stocking, setting, and selling products.
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Support the execution of major transitions and ISM, ensuring seamless operations and guest satisfaction.
  • Maintain a culture of safety and compliance, adhering to all safety policies and best practices.
What We're Looking For

We're seeking individuals who are passionate about delivering exceptional guest service, working collaboratively as a team, and adapting to changing situations. If you're a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.

We offer a comprehensive training program to help you develop the skills and knowledge needed to succeed in this role. If you're looking for a challenging and rewarding career opportunity, we invite you to join our team and help us deliver an exceptional guest experience.