Customer Service Associate

3 weeks ago


Aurora, Colorado, United States Rocky Mountain Lodge Full time
Job OverviewThe Rocky Mountain Lodge, the premiere Air Force hotel on Buckley Space Force Base in Aurora Colorado, is seeking a skilled Guest Service Representative. This exciting opportunity offers a guaranteed bi-weekly paycheck and outstanding job security. As a civilian-managed hotel, we provide an unparalleled work environment.

In this role, you will be responsible for providing exceptional customer service to our patrons. Your excellent communication skills and ability to resolve common arithmetic problems will ensure seamless transactions. You must be able to read, speak, and write English fluently and meet state and legal age requirements for the sale of alcoholic beverages. An irregular tour of duty, including nights, weekends, and holidays, is required.

A competitive salary of $45,000 per year reflects the demands of this position. If you are a motivated individual who thrives in a fast-paced environment, apply now

**Responsibilities:**
  • Accommodate patrons and identify areas for improvement to increase efficiency
  • Resolve common arithmetic problems and make change when receiving payment from customers
  • Ensure accurate room reservations, registration, and key issuance
  • Maintain professional appearance and demeanor at all times


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