Customer Service Coordinator
3 weeks ago
Estimated Salary: $55,000 - $75,000 per year
Job DescriptionThe Customer Service Coordinator role involves gathering and translating all necessary customer and internal data to develop accurate and detailed orders that support successful installation. This position requires strong communication skills and the ability to work effectively with branches, customers, and other internal teams to ensure orders are completed promptly.
Main Functions- Perform accurate and timely entry of customer selection into the order processing system.
- Monitor orders using system reports and communicate progress to leadership.
- Proactively communicate to resolve discrepancies in up-front data preventing accurate or timely order entry.
- Enter job cost coding to reflect margin status.
- High school diploma or GED equivalent required.
- Specialized skills training/certification may be required.
- 0-2 years of order entry and customer service experience preferred.
- Experience in a customer service or call center environment.
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Administrative Services Coordinator
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