Customer Support Associate

6 days ago


Aurora, Colorado, United States Anchor Staffing Inc. Full time
Job Overview

We are seeking a skilled Customer Support Associate to provide exceptional service to our clients. This role involves assisting customers with product and service information, resolving technical issues, and documenting customer interactions.

Key Responsibilities:
  • Respond to customer inquiries and complaints in a timely and professional manner
  • Provide detailed information about products and services, including features and benefits
  • Troubleshoot and resolve technical issues, escalating complex problems as needed
  • Document customer interactions and update records accordingly
Required Skills and Qualifications:
  • Previous experience in customer-facing roles, such as customer service or sales
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients
  • Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines
  • Positive attitude, strong work ethic, and commitment to delivering exceptional customer service

Salary: $45,000 - $55,000 per year, depending on experience



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