Hotel Operations Director

4 days ago


Alpharetta, United States Comfort Inn Alpharetta Full time
Overview

NoVa Moonstone Hospitality Group is seeking a seasoned Hotel Assistant Manager to oversee the day-to-day operations of its newly remodeled Comfort Inn property in Alpharetta. As a key member of the hotel team, you will be responsible for maintaining high levels of guest satisfaction, achieving budgetary goals, and fostering a positive work environment.

Job Summary

The Assistant Manager will play a crucial role in ensuring the hotel's smooth operation, including hiring, training, sales, guest service, and revenue management. This individual must have excellent leadership skills, be able to motivate and inspire a team of 10 or more staff members, and possess a strong understanding of hospitality industry standards.

Responsibilities

The successful candidate will be responsible for:
  • Hiring, training, and supervising staff to ensure exceptional customer service.
  • Developing and implementing operating budgets and expense reports.
  • Analyzing and explaining budget variances.
  • Maintaining high levels of cleanliness and appearance throughout the hotel.
  • Selecting and training employees, observing their performance, and delegating responsibilities.
  • Inspecting the property to ensure safety from fire, injury, or illness due to unsafe or unsanitary conditions.
  • Providing personalized, friendly service to every guest and associate.
  • Desire to operate a 'best-in-class' hotel.

Requirements

To be considered for this role, applicants must possess the following qualifications:
  • A minimum of 1 year of experience in hotel management.
  • Choice experience preferred.
  • Strong leadership, communication, problem-solving, and interpersonal skills.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

Benefits

NoVa Moonstone Hospitality Group offers a competitive salary and benefits package, including employee discounts.

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