Operations Director

3 days ago


Alpharetta, Georgia, United States Jackson Healthcare Full time
Job Summary

We are seeking an experienced Operations Director to join our team at Jackson Healthcare. As a key leader in our organization, you will be responsible for overseeing and optimizing all back-office and operational activities to deliver exceptional workforce solutions.

This role drives operational excellence across time and expense management, invoicing and payment, vendor management, risk mitigation, credentialing, training, and the Kimedics technology roadmap. The successful candidate will ensure seamless service delivery, alignment with organizational goals, and continuous improvement across all processes.

Main Responsibilities
  • Time/Expense Management: Oversee time and expense processes to ensure accurate, timely submissions and seamless client invoicing.
  • Invoicing and Payment Management: Manage end-to-end invoicing and payment operations to ensure accuracy, compliance, and timely execution.
  • Vendor Management: Lead vendor management strategies, ensuring alignment with client needs and operational goals.
  • Kimedics Technology Roadmap: Collaborate with the product team to develop and implement Kimedics features aligned with client requirements.
  • Credentialing Management: Ensure credentialing processes are efficient, accurate, and compliant with regulatory standards.
Requirements
  • Bachelor's Degree required; MBA, PMP, or CSSBB preferred
  • 10+ years of leadership experience in operations, workforce optimization, or program management
  • Proven ability to scale operations in a dynamic or startup environment
  • Experience with Vendor Management Systems and workforce solutions is highly preferred
What We Offer
  • Estimated Salary: $120,000 - $180,000 per year
  • Company-paid benefits, including Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate, and Transitions
  • Healthcare benefit options, including Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, and Pet Insurance
  • Paid maternity and paternity leave
  • Company-sponsored 401(k) plan with company matching
  • PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure
  • Remote/work from home job opportunities

Jackson Healthcare is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, pregnancy, national origin, age, disability, or protected veteran status.



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