Patient Service Representative

6 days ago


Manchester, New Hampshire, United States Catholic Medical Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Catholic Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Front Desk Operations: Greet and register patients, answer phone calls, and schedule appointments in a timely and efficient manner.
  • Patient Communication: Interact with patients in a professional and courteous manner, addressing their concerns and resolving issues in a prompt and effective way.
  • Administrative Support: Process daily charge tickets, enter patient demographic information, and perform other administrative tasks as needed.
  • Confidentiality and HIPAA: Maintain the confidentiality of patient information and adhere to HIPAA guidelines and regulations.
  • Team Collaboration: Work collaboratively with the healthcare team to ensure seamless patient care and efficient office operations.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Two to three years of experience in a healthcare setting, preferably in a similar role.
  • Licensure/Certification: None required.
Work Environment

This is a full-time position with a standard schedule. The ideal candidate will be a team player with excellent communication and organizational skills.



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