Emergency Management and PBX Operations Manager
2 weeks ago
City of Hope, a renowned institution in the fight against cancer, diabetes, and other life-threatening illnesses, is seeking a visionary leader to spearhead its Emergency Management and PBX Operations program. As a key member of our team, you will be responsible for developing and implementing a comprehensive emergency management plan, ensuring seamless communication and collaboration across departments, and driving excellence in PBX operations.
Key Responsibilities:- Develop and implement an enterprise-wide emergency management plan, ensuring compliance with regulatory requirements and industry best practices.
- Collaborate with cross-functional teams to design and deliver training programs, exercises, and drills to enhance emergency preparedness and response.
- Manage the day-to-day operations of the PBX department, ensuring high-quality service delivery and customer satisfaction.
- Develop and maintain departmental protocols and procedures, ensuring regulatory compliance and operational efficiency.
- Manage budgets, staff, and resources to achieve departmental goals and objectives.
- Bachelor's degree from an accredited institution or equivalent experience.
- Minimum 5 years of progressively responsible experience in emergency management, PBX operations, or a related field, with 1 year of leadership experience.
- Certification in Hospital Incident Command System (HICS) 100, 200, 300, 700, 800, and successful completion of Hospital Disaster Management Training and Standardize Emergency Management Systems Training (SEMS) G-606.
City of Hope is an equal opportunity employer, committed to diversity, equity, and inclusion. We offer a comprehensive benefits package and a dynamic work environment. If you are a motivated and experienced professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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