Clinical Specialist

3 weeks ago

Columbia, South Carolina, United States Proprio Full time
About Proprio

Proprio is a pioneering company that leverages cutting-edge technology to revolutionize surgery. Our flagship Paradigm system is a sophisticated surgical navigation system that integrates artificial intelligence, computer vision, and augmented reality to provide critical information. This innovative platform unifies pre-operative imaging and planning with intraoperative performance data, delivering significant value to the entire surgical ecosystem.

At Proprio, we foster a culture of innovation, collaboration, and social responsibility. Our team works closely with leading medical and research institutions, and we value diversity in all its forms. We are committed to developing a strong sense of ethics and pursuing social good.

Job Summary

We are seeking a highly skilled Clinical Specialist to join our Sales & Marketing Team. As an OR technician at hospitals, you will support spinal navigation procedures using our advanced surgical navigation system, Paradigm. This role has no supervisory responsibilities.

Key Responsibilities
  • Utilize technical expertise and clinical knowledge to support spinal navigation procedures in new and existing accounts (hospitals).
  • Ensure appropriate instrumentation and equipment are prepared and available to support scheduled surgeries.
  • Provide technical support to the surgical team throughout a surgical procedure.
  • Work with radiology department to ensure proper preoperative scans are available and execute segmentation of the patient scans in advance of each surgery.
  • Liaise with internal support teams to coordinate access for scheduled and emergent product maintenance.
  • Liaise with Sales & Marketing and hospital team to coordinate case activities.
  • Work closely with internal stakeholders to provide information on clinical product functionality and coordinate feedback to inform ongoing product development efforts and medical education training programs.
  • Work closely with Marketing and Sales teams to train hospital and surgical staff on proper use of Proprio products.
  • Attend meetings, trade shows, and medical education programs to support Proprio sales and marketing initiatives.
  • Maintain proper credentials for hospital access at all accounts.
  • Support marketing in development and execution of Deployment Playbook to ensure on-time activation of new accounts.
  • Become a super user of Proprio's system to ensure transparent communication at accounts.
Requirements
  • B.S. in science, technology, engineering, mathematics, Clinical Engineering, Nursing, or related healthcare field.
  • 2-5 years minimum experience in a clinical support role with a medical device company or hospital.
  • Ability to work and communicate effectively within a high-stress operating room environment.
  • Excellent communicator, detailed oriented, comfortable with independent decision making, reliable, and works well on teams.
  • Proficient in Gmail, Google Calendar, and Microsoft Office (Outlook, Office, Excel, and PowerPoint).
  • Must be able to travel to/from hospital facility 5 days per week.
  • Must be able to travel to conferences 4-6x/year.
  • Based in Raleigh-Durham, North Carolina.
Preferred Qualifications
  • Nursing or clinical background.
  • Knowledge of spinal surgical procedures, anatomy, and medical terminology.
Physical Requirements
  • Ability to sit and stand for extended periods while working at a computer.
  • Occasional lifting of equipment or supplies weighing up to 25-35 pounds.
  • Ability to communicate effectively in person, over the phone, and through electronic means.
  • Manual dexterity to operate computers and other office equipment.
  • Ability to travel to different locations as needed for meetings or project requirements.
What We Offer
  • Salary Range: $70,000 - $90,000.
  • Generous, early-stage stock options.
  • Unlimited PTO (Paid Time Off) and paid sick leave.
  • Paid family and medical leave, plus paid parental leave.
  • 10 paid holidays.
  • Fully covered medical, dental, and vision benefits for employees, and 50% of spouse/domestic partner and dependent premiums.
  • Life and long-term disability coverage.
  • Employee assistance program.
  • Commuter and health benefits.
  • Company-sponsored matching 401(k).

Proprio Vision is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status under applicable law. We encourage applications from individuals of all backgrounds and experiences.

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