Customer Experience Representative
3 days ago
As a Customer Experience Representative on our State Farm Agent team, you will play a vital role in delivering exceptional customer service and promoting our premier insurance and financial service products. If you thrive on building strong relationships and are passionate about helping others, this could be the perfect opportunity for you.
Key Responsibilities- Develop and maintain strong customer relationships through proactive follow-up and follow-through.
- Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
- Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Competitive hourly pay plus commission/bonus structure.
- Simple IRA and comprehensive health benefits.
- Paid time off (vacation and personal/sick days) and flexible hours.
- Professional development opportunities and abundant career advancement possibilities within our agency.
- Licensing Reimbursement.
- A genuine interest in marketing products and services that align with customer needs and preferences.
- Exceptional communication skills across all channels - written, verbal, and attentive listening.
- A people-centric mindset with a keen eye for detail.
- Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Proficiency in learning and navigating computer functions efficiently.
- A collaborative spirit, thriving in a dynamic team environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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