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Assistant Showroom Manager

2 months ago

Garden City, Michigan, United States Blue Nile Full time

Transform Customer Experiences at Blue Nile

We're seeking a talented Assistant Showroom Manager to lead our team of Luxury Sales Consultants at our Roosevelt Field showroom in Garden City, NY. As a key member of our retail team, you'll empower customers to make informed jewelry purchases and drive sales growth.

Responsibilities:

  • Develop and maintain strong customer relationships, ensuring exceptional service and loyalty
  • Lead by example, demonstrating industry-leading selling and service behaviors
  • Coach and motivate team members to achieve sales and client activity goals
  • Manage daily, weekly, and monthly KPIs, driving team progress and store standards
  • Stay up-to-date on industry trends and competitor activity, ensuring Blue Nile remains a leader in the market

Qualifications:

  • 3+ years of customer service/sales experience, with a proven track record of increasing personal sales volume
  • Jewelry experience is a plus, but not required
  • Prior management experience in retail, with a strong sense of urgency and bias for action
  • Effective communication and interpersonal skills, with a passion for training and learning

What We Offer:

Competitive hourly pay, medical, vision, and dental coverage, 401(k) employer match, and opportunities for growth and development.