Medical Scheduling Coordinator

7 days ago


Duluth, Minnesota, United States Pandya Medical Center Full time
Transforming Patient Experiences

Pandya Medical Center is a reputable medical practice in North Atlanta, dedicated to delivering exceptional patient care. As a Medical Scheduling Coordinator, you will play a vital role in ensuring seamless interactions between our patients and healthcare professionals.

Competitive Compensation

We offer a competitive hourly rate of $17.50-$20.00, reflecting the importance of this role in our organization.

Responsibilities
  • Schedule patient appointments efficiently, taking into account provider availability and patient preferences.
  • Answer incoming calls within three rings, providing prompt assistance to patients and family members.
  • Deliver exceptional customer service, communicating effectively with patients, clinics, and coworkers to ensure positive patient relations.
  • Manage phone calls and messages, recognizing and interpreting situations that require urgent attention.

In addition to these responsibilities, you will:

  • Update patient demographics and verify account information.
  • Collect outstanding balances and inform patients of payment requirements.
  • Verify patient eligibility and obtain updated information as needed.
  • Assist with answering service messages and requests.
Requirements
  • High School Diploma or equivalent required; previous medical experience a plus.
  • Excellent communication and interpersonal skills, with ability to multitask effectively.
  • Familiarity with computerized scheduling systems and common office software (e.g., Word, Excel, Internet).
Benefits
  • Aetna Health insurance
  • Aetna Dental and Vision plans
  • Aflac Supplemental insurance plans
  • 401K match plan with up to 4% by Pandya Medical Center
  • Paid Time Off


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