Medical Scheduling Coordinator
7 days ago
Pandya Medical Center is a reputable medical practice in North Atlanta, dedicated to delivering exceptional patient care. As a Medical Scheduling Coordinator, you will play a vital role in ensuring seamless interactions between our patients and healthcare professionals.
Competitive CompensationWe offer a competitive hourly rate of $17.50-$20.00, reflecting the importance of this role in our organization.
Responsibilities- Schedule patient appointments efficiently, taking into account provider availability and patient preferences.
- Answer incoming calls within three rings, providing prompt assistance to patients and family members.
- Deliver exceptional customer service, communicating effectively with patients, clinics, and coworkers to ensure positive patient relations.
- Manage phone calls and messages, recognizing and interpreting situations that require urgent attention.
In addition to these responsibilities, you will:
- Update patient demographics and verify account information.
- Collect outstanding balances and inform patients of payment requirements.
- Verify patient eligibility and obtain updated information as needed.
- Assist with answering service messages and requests.
- High School Diploma or equivalent required; previous medical experience a plus.
- Excellent communication and interpersonal skills, with ability to multitask effectively.
- Familiarity with computerized scheduling systems and common office software (e.g., Word, Excel, Internet).
- Aetna Health insurance
- Aetna Dental and Vision plans
- Aflac Supplemental insurance plans
- 401K match plan with up to 4% by Pandya Medical Center
- Paid Time Off
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