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Healthcare Front Desk Coordinator

2 weeks ago

Fremont, California, United States IVX Health Full time

About IVX Health

At IVX Health, we are dedicated to delivering exceptional patient care by redefining the infusion experience. Our mission is to empower patients with chronic conditions to live healthier lives through innovative therapies and personalized support.

Job Description

We are seeking a highly skilled Front Desk Coordinator to join our team at our Fremont Infusion Center in Fremont, CA. As the first point of contact for our patients, you will play a critical role in shaping their healthcare journey.

Your responsibilities will include:

  • Greeting patients warmly and providing exceptional service
  • Scheduling and rescheduling appointments, ensuring all authorizations are obtained prior to visits
  • Coordinating patient flow to optimize efficiency and safety
  • Maintaining accurate patient records and processing payments
  • Supporting multiple centers as needed

Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • 1-2 years of front desk or administrative experience, preferably in a healthcare setting
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Intermediate computer proficiency and ability to learn new software systems

Benefits

We offer a comprehensive benefits package, including:

  • Comprehensive healthcare coverage
  • Flexible savings options
  • Family support resources
  • Professional development opportunities
  • Generous benefits, including 401(k) matching and disability coverage

Others

As a valued member of our team, you will have access to ongoing training and development opportunities, as well as a supportive and inclusive work environment.