Front Desk Support Associate

7 days ago


Fremont, California, United States Planet Fitness Full time

**Job Description:**

As a Front Desk Associate at Planet Fitness, your primary responsibility will be to provide exceptional customer service to our members, prospective members, and guests. This includes greeting members/guests, answering phones, and assisting with membership-related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances, and transferring memberships.

You will also be responsible for performing daily tasks such as cleaning and sanitizing equipment and facilities, maintaining a safe and healthy environment, and addressing maintenance and facility concerns in a timely manner.

To succeed in this role, you must be able to multitask, work effectively in a team environment, and demonstrate a commitment to delivering an exceptional member experience.



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