Reservations and Front Office Coordinator
6 days ago
Join us at Aimbridge Hospitality, where we are dedicated to delivering exceptional guest experiences and creating lasting memories. As a Front Desk Manager, you will play a critical role in making this happen.
You will be responsible for managing the front desk and ensuring that every guest receives warm and welcoming service. You will be expected to handle guest requests and complaints in a professional and courteous manner, and to maintain accurate records and reports.
But that's not all - as a Front Desk Manager, you will also be responsible for leading and motivating your team to provide exceptional customer service. You will need to develop and implement strategies to improve guest satisfaction and loyalty, and work closely with other departments to ensure seamless operations.
At Aimbridge Hospitality, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package, opportunities for career advancement and professional growth, and a dynamic and supportive work environment.
Requirements:
- 3+ years of experience in a front desk or guest services role
- Proven track record of success in a similar role
- Excellent communication and leadership skills
- Ability to work well under pressure and meet deadlines
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