Enterprise Contract Administration Director

1 month ago


Elk Grove Village, Illinois, United States Health Care Service Full time
Job Summary

This position is responsible for leading the contract administration compliance, policy, and booklet creation for enterprise accounts and consumers in accordance with statutory requirements and corporate guidelines. The successful candidate will work closely with divisional marketing leadership in all market segments, account management areas, and key business areas in the enterprise.

Key Responsibilities
  • Directing contract administration compliance and policy creation for enterprise accounts and consumers
  • Working closely with divisional marketing leadership in all market segments, account management areas, and key business areas in the enterprise
  • Identifying opportunities for improving efficiencies and processes within the sales operations organization and implementing solutions
  • Collaborating with cross-functional teams to develop and implement contract administration strategies
  • Providing leadership and guidance to team members to ensure successful contract administration and policy implementation
Requirements
  • Bachelor's degree in a related field and 6 years of experience in marketing support, insurance administration, and claims operations, or 10 years of experience in marketing support, insurance administration, and claims operations
  • 4 years of management experience
  • Values-based leadership experience
  • Talent leadership experience
  • Project management skills
  • Operations experience
  • Customer service experience and acumen
  • Verbal and written communication skills
  • Relationship building skills
Preferred Requirements
  • Masters degree in a related field
  • Knowledge of external adjudication processes and association interfaces with enterprise-wide HCSC systems
  • Knowledge of HCSC contract specification and processing systems
  • Knowledge of corporate marketing practices, product lines, and Par Plan operations
HCSC Employment Statement

HCSC is an Equal Opportunity Employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.



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