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Assistant Manager

2 months ago

Haverhill, Massachusetts, United States Finswash Full time
About Fins Car Wash

Fins Car Wash is a leading provider of car wash services, committed to delivering exceptional customer experiences and building a strong team of professionals who share our values.

Job Summary

We are seeking an experienced Assistant Manager to join our team at Fins Car Wash. As a key member of our leadership team, you will be responsible for overseeing daily operations, managing a team of car wash technicians, and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Manage daily operations, including scheduling, inventory management, and customer service
  • Lead and develop a high-performing team of car wash technicians, providing coaching, training, and feedback to ensure excellent customer experiences
  • Monitor and maintain high standards of customer satisfaction, ensuring that all customers receive a clean, safe, and friendly car wash experience
  • Collaborate with the General Manager to develop and implement business strategies, improve processes, and drive revenue growth
  • Ensure compliance with all company policies, procedures, and regulatory requirements
Requirements
  • 1+ years of management experience in a customer-facing environment
  • Proven track record of leading high-performing teams and driving customer satisfaction
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; degree in business, management, or related field preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance