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Senior Vice President of Hospitality Operations

2 months ago

SaintBrieuc, Bretagne, United States Crescent Hotels & Resorts Full time


Crescent Hotels and Resorts stands as a beacon of excellence in the hospitality sector, and we take pride in recognizing your career and contributions.

We provide a comprehensive compensation package that includes industry-leading benefits and bonus opportunities.

At Crescent Hotels & Resorts, our team comprises dedicated hospitality professionals who are deeply committed to delivering exceptional experiences for our guests.

We believe that our Associates are the true stars of our success.
We understand the importance of being part of something remarkable.

We encourage you to bring your authentic self to work every day, celebrating your individuality and supporting you as you shine in your career journey.

Whether through our health and wellness initiatives, top-tier learning and development programs, or travel discounts that 'nurture your adventurous spirit', we strive to create and fulfill what YOU need.

We invite you to embark on your journey with us where You Belong. We Care. Shine Bright.

Our Commitment to You:
• Competitive compensation package
• Eligibility for operational incentive plans
• Exceptional benefits for eligible associates and their families
• 401K matching for eligible associates
• Discounts at Crescent-managed properties across North America for you and your family members

Role Overview:
Crescent Hotels and Resorts is in search of a seasoned and accomplished Senior Vice President of Hospitality Operations. This position necessitates a proven history of success with the capability to oversee a diverse portfolio of properties. Experience with multi-property management under major brands is essential; familiarity with independent brands is advantageous.

This role involves close collaboration with ownership and demands exceptional communication skills, the ability to present factual data and forecasts promptly and accurately, and the capability to cultivate and sustain strong relationships.

The portfolio encompasses both full-service and select-service properties. This position can be based in any U.S. location with convenient access to a major airport. Frequent travel to the properties is anticipated.

What You Bring to the Table:

Key Attributes and Expectations:
• High energy and enthusiasm for the role and results
• Elevated emotional intelligence
• Strong collaborator who builds relationships at all levels
• Proven leadership capabilities
• Demonstrated ability to enhance property value through operational excellence
• Initiative to excel and hold the team accountable
• Capacity to address challenging issues directly and lead ongoing improvements
• Proactive engagement with owners and guiding properties to achieve objectives
• In-depth understanding of metrics and financials for each property and the overall portfolio
• Proficient knowledge of operations, sales, revenue, and financial matters for a portfolio of properties; high technical proficiency required
• Solution-oriented mindset; ability to take charge and drive resolution
• Excellent presentation skills
• Understanding of the significance of polished personal appearance

Additional Qualifications:
• Minimum of 5 years of experience in overseeing multi-property portfolios of major brands
• Experience with independent brands preferred
• Strong analytical and computer skills (proficiency in Microsoft 365 tools and BI) required.

Must possess a proven ability to build and lead high-performing teams and develop direct reports while positively influencing all organizational levels.

Must be a proactive, independent, hands-on operations leader with strong organizational and project management skills.

Excellent verbal and written communication skills are essential, along with the ability to provide direct, actionable, and constructive feedback.


Crescent Hotels and Resorts is recognized as The Employer of Choice, and Team Crescent is an award-winning management company with a robust portfolio in North America.

With a rich history of hiring and supporting highly accomplished individuals, we consistently rank as a leader in hotel management.

We offer robust career paths, competitive benefits, and a continuous investment in our associates.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

41 CFR c)

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