Donor Relations Manager

3 weeks ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Summary

Pine Street Inn is seeking a highly skilled Donor Relations Manager to join our Development Operations team. This key role is responsible for the processing and acknowledgement of all gifts and pledges to the organization.

Key Responsibilities
  • Accurately enter daily receipts of gifts and pledges into Raiser's Edge, including live checks, credit cards, online donations, and DAFs.
  • Complete gift processing forms and maintain proper backup for all gifts and pledges of $5,000 and above.
  • Produce timely gift and pledge acknowledgments with a high level of personalization and accuracy.
  • Coordinate with the President's Office and the Chief Advancement Officer to ensure consistent signing of acknowledgement letters.
  • Lead process for gift entry, acknowledgement, and RSVPs for ticketed fundraising events.
  • Advanced troubleshooting for donor issues and gift report issues under the direction of the Director of Development Systems.
Requirements
  • Bachelor's degree plus five to seven years' experience working in a non-profit Development Office.
  • Demonstrated experience working with Raiser's Edge, including gift processing, querying, and reporting experience.
  • Strong MS Office Suite skills.
Preferred Qualifications
  • Experience working in a human services environment.
  • Blackbaud Luminate experience.
  • Previous management experience.
What We Offer

Pine Street Inn offers a dynamic and supportive work environment, with opportunities for professional growth and development.



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