Front Desk Manager

1 week ago


Parsippany, New Jersey, United States Remington Full time
{"title": "Front Desk Supervisor", "description": "Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional customer service.

Key Responsibilities
  • Lead and manage front office staff, including interviewing, hiring, training, and scheduling.
  • Operate the MICROS system, accurately managing daily transactions and discrepancies.
  • Communicate effectively with housekeeping and engineering departments regarding guest rooms and requests.
  • Greet and check-in guests, responding to their needs and resolving any issues promptly.
  • Work collaboratively with the team to maintain a high level of customer satisfaction.
Requirements
  • Proven ability to work under pressure and handle high-demand situations.
  • Strong work ethic and self-initiative, with a focus on delivering exceptional results.
  • Flexibility to work varying schedules, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills, with a passion for providing great guest experiences.
About Us

Remington is a leading hospitality company, committed to delivering exceptional guest experiences and providing a positive work environment for our team members.

", "lang_code": "en"}
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