Front of House Operations Manager

1 week ago


Parsippany, New Jersey, United States KEO KU JANG LP Full time
Job Title: Front of House Manager

We are seeking a dedicated and experienced Front of House Manager to oversee the daily operations of Madmen Kitchen. As a key member of our team, you will be responsible for ensuring excellent customer service satisfaction, managing front-of-house staff, and maintaining a clean and organized environment.

Responsibilities:
  • Manage and lead the front-of-house staff, including cashiers, bussers, and delivery drivers
  • Ensure timely food delivery and coordinate with the kitchen staff
  • Train new employees on service standards and company policies
  • Handle customer inquiries, comments, and complaints promptly and professionally
  • Monitor inventory levels for front-of-house supplies
  • Collaborate with the back-of-house team to maintain a seamless customer experience
Requirements:
  • Previous experience in a hospitality management role
  • Proficiency in LINGA POS or a similar point-of-sale system
  • Strong leadership, communication, and interpersonal skills
  • Knowledge of catering procedures and event planning
  • Ability to train new staff members and conduct future interviews
  • A basic background in the food industry
What We Offer:

Madmen Kitchen offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a leader with a passion for hospitality and a strong work ethic, we invite you to apply for this exciting opportunity.



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