Auto Care Center Service Manager

4 days ago


Grand Prairie, Texas, United States Walmart Full time
About the Role

We are seeking a highly skilled Auto Care Center Service Manager to join our team at Walmart Supercenter #4503. In this role, you will play a crucial part in ensuring the smooth operation of our Auto Care Center, focusing on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart.

Salary and Benefits

The estimated hourly rate for this position is between $19 and $28 per hour, which may be adjusted based on specific circumstances such as schedule, facility, season, or specific work performed. You will also receive additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. As a full-time employee, you will be eligible for competitive pay, performance-based incentive awards, and other great benefits including:

  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plans
  • Company-paid life insurance
  • Paid time off benefits including parental leave, family care leave, bereavement, jury duty, and voting
  • Short-term and long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement

In addition, you will receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, meeting or exceeding the requirements of paid sick leave laws where applicable.

Job Description

This Auto Care Center role involves working in a rewarding environment with opportunities for advanced associate training, business development, and application of technology. Your primary responsibilities will include:

  1. Providing exceptional customer service and ensuring customer satisfaction
  2. Collaborating with team members to achieve sales goals and improve operational efficiency
  3. Developing and implementing strategies to enhance the overall customer experience
  4. Maintaining high levels of product knowledge and staying up-to-date with industry trends
  5. Ensuring compliance with company policies and procedures
Requirements

To succeed in this role, you will need:

  • A strong passion for delivering excellent customer service
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Basic math skills and attention to detail
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred
What We Offer

As a valued member of our team, you will enjoy a range of benefits and perks, including:

  • A competitive salary and incentives
  • Opportunities for career growth and professional development
  • A comprehensive benefits package
  • A dynamic and supportive work environment

We are committed to providing our associates with the tools and resources needed to succeed in their roles and advance in their careers. If you are a motivated and customer-focused individual looking for a challenging and rewarding opportunity, we encourage you to apply for this exciting role.



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