Consumer Loan Operations Assistant

5 days ago


Monroe, Louisiana, United States Century Next Bank Full time

Job Title: Consumer Loan Operations Assistant


About Century Next Bank


Century Next Bank is a dynamic and innovative banking institution committed to providing personalized financial solutions to our customers. We value integrity, professionalism, and a customer-centric approach.


Salary Range: $65,000 - $85,000 per year


Job Description


The Consumer Loan Operations Assistant plays a critical role in supporting our loan operations team by processing consumer loans, handling loan documentation, and ensuring timely disbursements and closings. This role requires excellent communication and customer service skills, as you will interact with customers, loan officers, and internal stakeholders to facilitate seamless loan transactions.


Your responsibilities will include assisting with loan applications, processing consumer loans, taking care of loan documentation, disbursements, closings, packaging, and booking, and assisting with and/or coordinating clearing of post-closing exceptions. You will also make loan draws, perform collateral inspections as needed, help resolve customer problems as needed, work with past-due loans and maturing loans, assist with payoffs, partial releases, and cancellations, close loans in the absence of a loan officer, and back up for ordering appraisals and completing appraisal reviews.


Required Skills and Qualifications


To succeed in this role, you must possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. Proficiency in Microsoft Office and experience with loan operations software is highly desirable.


Benefits


We offer a competitive salary range, comprehensive benefits package, including 401(k) matching, dental insurance, health insurance, paid time off, parental leave, vision insurance, and other perks that support your overall well-being.


Others


This is a full-time position operating in a professional office environment. The ideal candidate will possess a strong commitment to high ethical and professional standards, a passion for delivering exceptional customer experiences, and a willingness to learn and grow with our organization.



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