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Loan Application Assessment Agent
2 months ago
Full-time
Overview
Lac Courte Oreilles Financial Services is seeking a dependable Loan Processing Agent to facilitate the approval process for consumer loans. In this role, you will act as a crucial link between prospective clients and our financial institution, ensuring that qualified applicants receive timely assistance in securing loans while maintaining the integrity of our organization.
Key Responsibilities
As a Loan Processing Agent, your duties will include:
- Conducting initial assessments of potential borrowers by meticulously reviewing their applications through various software platforms.
- Evaluating applicants to determine their eligibility for loans.
- Engaging with customers to clarify essential details.
- Finalizing loan specifics and keeping clients informed about rules and obligations.
- Staying updated on lending practices and financial services.
- Creating and maintaining accurate records.
- Identifying customer needs and exploring available options.
- Adhering to established regulations and legal requirements at all times.
Essential Skills
The ideal candidate will possess:
- Strong attention to detail.
- Proficiency in Microsoft Office Suite.
- High level of accuracy.
- Excellent interpersonal communication skills.
- Effective time management abilities.
- Commitment to customer service.
- Sound decision-making capabilities.
- Knowledge of compliance and verification processes.
- Experience in credit review.
- Understanding of industry standards and policies.
- Familiarity with databases.
- A positive attitude and strong organizational skills.
- Mathematical proficiency.
- Analytical skills.
- Reliability and trustworthiness.
Preferred Qualifications
A minimum of a high school diploma or GED is required.
Technical Proficiency
Candidates should be proficient in:
- Microsoft Word, Excel, PowerPoint, and Outlook.
- Internet navigation and cloud-based storage solutions.
Working Conditions
Applicants should be prepared for:
- Extended periods of sitting while engaging in discussions and active listening.
- Occasional lifting of items up to 5 lbs.
Noise Level
The work environment will typically feature a moderate noise level in an office setting.