Restaurant Operations Manager
4 weeks ago
The Shift Leader at Summerwood Master is responsible for assisting management in routine administrative and operational tasks within the restaurant. This role serves as a key point of contact for customers, ensuring fast, accurate service and positive guest relations. Key responsibilities include maintaining company standards in product and facility specifications, reviewing food handling procedures, and conducting periodic food safety audits. Additionally, the Shift Leader provides ongoing coaching and feedback to crew employees, focusing on customer service, product quality, and speed of service. The ideal candidate will possess excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Maintains fast, accurate service and positive guest relations
- Maintains company standards in product and facility specifications
- Reviews food handling procedures and conducts periodic food safety audits
- Provides ongoing coaching and feedback to crew employees
- Assists management in routine administrative and operational tasks
Requirements
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to maintain confidentiality and handle sensitive information
About Summerwood Master
Summerwood Master is a leading provider of dining experiences, committed to delivering exceptional quality and service to our customers. We are seeking a motivated and experienced Shift Leader to join our team, who shares our passion for delivering outstanding customer service and maintaining high standards of quality and safety.
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