Relationship Banker

4 weeks ago


New York, New York, United States M&T Bank Full time
Job Summary:

As a Relationship Banker at M&T Bank, you will play a key role in building and maintaining strong relationships with our customers. You will be responsible for identifying customer needs and providing proactive sales solutions through customer outreach and referrals. Your goal will be to grow the business by identifying sales opportunities with customers and staying current on operational, product, and system changes.

Key Responsibilities:

* Identify customer needs and provide proactive sales solutions through customer outreach and referrals
* Grow the business by identifying sales opportunities with customers
* Stay current on operational, product, and system changes
* Provide exceptional customer service and maintain a positive customer experience

Requirements:

* High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center, customer service, and/or telesales experience
* Strong verbal communication and interpersonal skills
* Proven ability to demonstrate exceptional customer service
* Well-organized individual with time management and prioritization skills
* Demonstrated financial services product knowledge

Preferred Qualifications:

* Associates degree
* Notary public license
* Bilingual based on branch needs

Physical Requirements:

* Ability to stand for long periods of time
* Prolonged use of hands and fingers
* Ability to lift light to heavy objects weighing 5 lbs. to 30lbs
* Ability to read fine print
* Ability to interact with customers in an open face-to-face work environment

What We Offer:

* Competitive pay and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

Equal Opportunity Employer:

M&T Bank is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.
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