Customer Care Agent I
2 weeks ago
Bilingual Call Center Intake Specialists
CorVel Corporation is on the lookout for dedicated individuals who are enthusiastic about assisting others to become part of our team as Bilingual Call Center Intake Specialists. In this capacity, you will serve as the primary contact for individuals who have sustained injuries in the workplace, collecting vital information to guarantee they receive the appropriate medical attention. This position is fully remote and is available to candidates who meet the necessary qualifications.
KEY RESPONSIBILITIES:
- Deliver exceptional customer service through phone and email communications
- Address inquiries from clients, patients, and healthcare providers
- Respond to emails and other correspondence in a timely manner
- Maintain consistent attendance and undertake additional responsibilities as required
QUALIFICATIONS:
- Ability to manage multiple tasks in a dynamic environment
- Strong written and verbal communication abilities
- Familiarity with Microsoft Office Suite
EDUCATIONAL BACKGROUND/EXPERIENCE:
- High school diploma or equivalent qualification
- Previous experience in customer service roles
- Fluency in both English and Spanish
COMPENSATION:
Competitive pay rate starting at $20.50 per hour, with potential adjustments based on experience and qualifications.
About CorVel Corporation:
CorVel Corporation is a prominent provider of risk management solutions across various sectors. With a commitment to accountability, excellence, integrity, and teamwork, CorVel fosters a supportive work environment and offers numerous opportunities for professional development. Join a company that prioritizes its workforce and provides a comprehensive benefits package.
CorVel Corporation is an Equal Opportunity Employer.
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