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Customer Service Agent

2 months ago

Phoenix, Arizona, United States Randstad Full time

Join Our Team as a Customer Service Agent

Are you seeking a rewarding opportunity in a dynamic and supportive workplace? We are looking for dedicated individuals to become part of our customer service team.

Key Responsibilities:

  • Engage with Customers: Professionally manage incoming calls, respond to inquiries, and direct them to the appropriate resources.
  • Investigate and Solve: Utilize available tools to provide accurate information and escalate complex matters as necessary.
  • Maintain Records: Keep precise call logs and handle administrative tasks efficiently.
  • Embrace New Opportunities: Participate in various projects as assigned by your supervisor.

What We Provide:

  • Competitive Compensation: $19/hour
  • Convenient Location: Accessible office environment
  • Career Advancement: Opportunities for professional growth and development

If you possess at least 6 months of experience in a customer service role and have a passion for delivering exceptional service, we encourage you to consider this opportunity.

Essential Skills:

  • Customer Service Expertise
  • Active Listening Abilities
  • Professional Telephone Etiquette
  • Support Skills in Call Center Environments
  • Typing Proficiency
  • Basic Computer Competence

Qualifications:

  • Experience Level: Entry-Level
  • Years of Experience: 0 years

Randstad is committed to connecting talented individuals with outstanding companies. Our dedicated team will work closely with you to match your skills and aspirations with the right opportunities. We value diversity and are an Equal Opportunity Employer.

Benefits: A comprehensive benefits package is available, including health coverage, an incentive program, and 401K contributions, subject to eligibility.