Insurance Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at Abel Duran-Farmers Insurance Agency. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and prospects, answering phone calls, and responding to customer inquiries in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process customer policy change requests and updates.
- Follow up with customers to ensure satisfaction and respond to queries.
- Present and explain insurance policy options to prospective clients based on their needs and goals.
- Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to multi-task and work in a fast-paced environment.
- Property & Casualty license preferred but will train a good individual.
- Strong customer service skills and a drive to provide exceptional customer experiences.
- Driven and goal-oriented individual with a passion for sales and customer service.
What We Offer:
- Annual base salary based on experience.
- Bonus opportunities for meeting sales targets.
- Flexible schedule with a Monday to Friday workweek.
- Hands-on training and career growth opportunities.
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