Azure Operations Team Lead

2 weeks ago


Alabama, United States SAIC Full time

Position Overview

SAIC is seeking a Cloud Team Manager to supervise a dedicated group of Azure administrators tasked with the operation, maintenance, and security of an Azure IAAS environment. This role is crucial in supporting the organizational IT infrastructure in accordance with established policies and procedures.

The Cloud Team Manager will guide a team responsible for the daily management and security of Azure services, ensuring optimal performance and reliability for a substantial user base. This position will also involve providing strategic direction for cloud technology implementation, assisting in the evaluation of cloud service providers, and engineering solutions for integration, security, automation, and monitoring of both on-premises and cloud infrastructures.

This leadership role requires a candidate with proven hands-on experience in relevant technologies and a strong commitment to delivering exceptional IT services.

Key Responsibilities:

  • Serve as the primary contact for government and contractor personnel regarding Azure-related inquiries, providing guidance, support, and coordination for Azure IAAS implementation.
  • Lead, manage, and mentor the cloud team, establishing clear objectives and tracking performance to ensure high productivity and superior service quality.
  • Oversee daily Azure administration tasks, including configuration, updates, and maintenance across all infrastructure instances.
  • Direct the response to cloud-based incidents and issues, aiming to minimize impact and ensure timely resolution while conducting root cause analyses for continuous improvement.
  • Monitor Azure infrastructure for potential issues, troubleshoot, and resolve problems to maximize uptime and enhance performance.
  • Implement security protocols, including patch management and compliance reviews, to safeguard the environment.
  • Maintain comprehensive documentation of configurations, changes, and incident reports to support operational continuity and compliance.
  • Provide technical support for cloud-related challenges and collaborate with other IT teams to ensure cohesive network services.
  • Contribute technical insights on cross-functional initiatives related to enterprise networks and cloud interoperability.
  • Engage in continuous improvement efforts focused on performance enhancements, automation, and the effective use of existing tools, while also recommending new solutions.
  • Participate in an on-call rotation to address outages and urgent enterprise needs, which may include after-hours engagements.

Qualifications:

Required Experience and Education:

  • Bachelor's degree with a minimum of 9 years of relevant experience, or four years of experience in lieu of a degree.
  • Proven experience in cloud (Azure) administration or a similar role within a large-scale environment.
  • Experience leading a technical team responsible for managing, securing, and updating Azure environments.
  • Strong proficiency with directory services and authentication technologies (Active Directory/LDAP) in Azure IAAS settings.
  • Hands-on experience with Ansible for on-premises and Azure environments, including playbook design and deployment.
  • Solid understanding of networking concepts and best practices, including VPNs, VPCs, DNS, DHCP, and firewalls.
  • Familiarity with network management and security protocols.
  • Experience with DNS security measures and threat mitigation.
  • Basic knowledge of operating systems and scripting languages (e.g., PowerShell, Python, Bash).

Security Clearance:

  • Ability to obtain and maintain a Secret clearance prior to starting the position.

Certifications:

  • Security+ (or equivalent IATII certification).
  • Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent.

Target salary range: $120,001 - $160,000, reflecting the typical compensation for this role based on experience and qualifications.



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