Cluster Sales Manager, FIT Wholesale, SLS South Beach

2 weeks ago

Miami, Florida, United States AccorHotel Full time
Job Title: Cluster Sales Manager, FIT Wholesale, SLS South Beach

We are seeking a highly motivated and experienced Cluster Sales Manager to join our team at SLS South Beach. As a key member of our Sales and Marketing team, you will be responsible for leading our efforts in maximizing revenue from leisure travel segments, including wholesale, tour operator, DMC, hybrid, FIT, and similar business segments.

Key Responsibilities:
  • Lead the presentation and handling of all leisure sales and marketing initiatives for a cluster of hotels.
  • Maintain responsibility and execution for the contracting, negotiation, and account management for all existing accounts.
  • Prospect to successfully acquire new accounts in existing and emerging markets to maximize hotel exposure while meeting and exceeding established revenue goals.
  • Develop a cohesive alliance with Revenue Management and DOSM to determine best segment pricing strategy per property to drive occupancy and desired revenue/ADR.
  • Develop and execute tactical leisure promotions, marketing campaigns, and override agreements as needed to create brand awareness and drive new business.
  • Adapt strategies based on market feedback.
  • Work directly with Sabre on new SynXis connections.
  • Collaborate with Revenue to determine rate codes needed.
  • Review mapping, conduct periodic audits, and review margins.
  • Provide continued direction, support, and training to on-property management and Call Center to ensure that operations execute flawless service of FIT programs.
  • Monitor segment sales performance and track production, monthly, quarterly, and annually vs. budget.
  • Create Partner Workbooks, which contain complete details of the segment.
  • Coordinate the distribution of Stop Sell Calendars for all hotels.
  • Source and coordinate participation in travel trade shows, presentations, and conferences.
  • Monthly calls with top accounts to review pace, market trends, and marketing opportunities.
  • Participation in weekly hotel commercial meetings, i.e., Commercial Strategy Review.
  • Any other reasonable duties as assigned by the supervisor or manager.
Requirements:
  • 3+ years' experience in a senior sales role managing multiple resorts preferably in the USA.
  • Strong knowledge and understanding of resort and city hotels.
  • Strong knowledge of Tour Operator, FIT, Wholesale, and Leisure segments.
  • Passionate about hotel sales and goal-driven.
  • An excellent relationship builder, confident in working with other teams and leaders.
  • Problem-solving ability.
  • Exceptional interpersonal skills, strong ability to communicate in English, both orally and in writing, with guests and employees.
  • Ability to work under pressure and deal with stressful situations during busy periods.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Must have a strong work ethic, be a self-starter, innovative, organized, efficient, and able to prioritize multiple projects while working with a team.
Preferred Qualifications:
  • Proficient in Windows Office: Word, Excel, PowerPoint, Publisher, etc.
Additional Information:

All your information will be kept confidential according to EEO guidelines.

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