Network Infrastructure Specialist
3 weeks ago
Information Management Group is seeking a skilled Network Field Technician to support the installation and maintenance of client LAN/WAN devices. The ideal candidate will have a strong background in network infrastructure and be able to troubleshoot and resolve issues in a timely manner.
Key Responsibilities:
• Respond to and resolve incidents, demonstrating strong troubleshooting skills and effective communication with the team.
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects, including site surveys, TEMS, and equipment installation.
• Perform configuration management functions, such as updating topology drawings and ensuring accurate asset management records.
• Coordinate network operations, maintenance, repairs, or upgrades, with knowledge of CISCO/Juniper RMA processes.
Requirements:
• 16 years of experience in network infrastructure, with a combination of work history and education.
• Active TS/SCI clearance with CI Poly.
• Ability to travel up to 20% of the time and work flexible hours, including weekends.
• Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
About IMG:
Founded in 1987, Information Management Group is a leading small business that provides customer-focused professional services. We value our people and offer a range of benefits, including health insurance, 401(k) matching, and professional development opportunities.
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