Store Operations Manager

9 hours ago


Cleveland, Tennessee, United States Emerald Technologies Full time
Key Holder (m/f/d) - Oberhausen

We are seeking a highly motivated and customer-focused individual to join our team as a Key Holder. As a Key Holder, you will be responsible for providing exceptional customer service, achieving sales targets, and taking on the responsibilities of the store's daily operations in the absence of the Store Manager.

Main Responsibilities:
  • Sales Performance: Achieve sales targets and contribute to the store's revenue growth.
  • Customer Service: Provide excellent customer service at all times, ensuring a unique and exceptional experience for our customers.
  • Store Operations: Complete all store tasks, including receiving deliveries, opening and closing procedures, inventory management, and adhering to health and safety procedures.
  • Cash Handling: Conduct cash transactions in accordance with store procedures.
  • Team Support: Assist the management team in coaching and mentoring new team members.
  • Store Leadership: Take on the responsibility of the store in the absence of the Store Manager, including opening and closing procedures for short periods of time.
Basic Requirements:
  • Previous Experience: Previous experience as a Key Holder (opening and closing store procedures) is preferred, preferably within a fashion/lifestyle brand.
  • Customer Service Skills: Strong customer service skills are essential for this role.


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