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Vice President of Operations

2 months ago

Plano, Texas, United States Public Storage Full time
Job Overview

Public Storage, a leading self-storage company, is seeking a seasoned executive to drive operational excellence and customer satisfaction as Vice President of Third-Party Operations.

Key Responsibilities
  • Client Relationship Management: Foster strong relationships with clients to ensure high levels of satisfaction and loyalty.
  • Process Optimization: Implement change management strategies to enhance processes and efficiency, resulting in seamless operations.
  • Operational Leadership: Collaborate with internal teams to support client needs, focusing on achieving measurable results and operational excellence.
  • Team Development: Inspire and motivate team members to achieve goals, set clear performance expectations, and enhance team productivity.
  • Strategic Planning: Oversee all aspects of third-party operations, investing in the professional growth of team members and facilitating open and transparent communication within the team.
Requirements
  • 12+ years of relevant experience in operations management or a related field.
  • Bachelor's Degree or advanced degree in a related field, such as business administration or management.
  • Proven track record of successful change management, leadership presence, and customer service excellence.
  • Results-oriented and innovative problem-solving skills, with a focus on strategic thinking and resource optimization.
Compensation and Benefits

Public Storage offers a competitive compensation package, including a base pay range of $135,000 - $180,000, with additional bonuses or incentives available based on qualifications and location.

The company values collaboration and offers flexibility for remote work, with team members expected to work in the office five days a week with some remote options.