Personal Lines Customer Support Expert
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team in La Crosse, Wisconsin. The successful candidate will have excellent communication skills, be able to multitask effectively, and possess a strong understanding of the insurance industry.
Key Responsibilities
- Work closely with the account manager to prepare proposals and renewal summaries.
- Answer phone calls, greet and assist visitors, and enter change requests and endorsements.
- Maintain accurate data in our agency management system.
- Administer new business, renewals, cancellations, and endorsement requests.
- Prepare certificates, binders, surety bonds, and general correspondence.
- Complete MVR requests and trucking certificates according to scheduled rotation.
Benefits
- Competitive salary: $52,000 - $67,000 per year.
- Full-Time employment.
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- Life Insurance.
- Flexible Spending Accounts.
- Short and Long Term Disability.
- Accident and Critical Illness Insurance.
- Long Term Care Insurance.
- Identity Theft Protection.
- Paid Holidays.
- Paid Time Off.
- 401K Plan.
Requirements
- High School diploma or equivalent required; Associates or Bachelors degree preferred.
- One-year insurance industry experience in personal lines, minimum.
- Current licensure or ability to obtain Property & Casualty Resident Intermediary granted by the State of Wisconsin.
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