Technical Support Expert
3 weeks ago
As a Technical Support Expert at Trust Point Inc., you will be responsible for providing top-notch IT support to our team members. This is a full-time position that requires an individual with strong problem-solving skills and excellent communication abilities.
Responsibilities
The ideal candidate will have a deep understanding of IT systems and technologies, as well as the ability to troubleshoot complex issues. You will work closely with our IT vendor to ensure seamless integration of their services with our internal infrastructure. Additionally, you will be responsible for managing Zoom video conferencing, issuing and maintaining key fob access, and setting up and troubleshooting system users both in-office and remotely.
Qualifications
To be successful in this role, you must have a 2-year degree in IT or a related field or 5 years of relevant experience. Knowledge of Salesforce CRM and Addvantage software is preferred. You should also possess strong problem-solving skills, people skills, and written and verbal communication skills. The estimated salary for this position is $60,000 - $80,000 per year, depending on experience. We offer a comprehensive benefits package, including paid time off, health insurance, and a 401(k) plan. Join us at Trust Point Inc. and take advantage of this exciting opportunity to grow your career in IT
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