Enterprise Mobility Customer Support Specialist
9 hours ago
About Us:
Enterprise Holdings is a privately-owned automotive rental and leasing company, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to being the world's best and most trusted mobility company.
We are seeking a highly motivated Customer Service Representative to join our team. This individual will be responsible for providing exceptional customer service, supporting internal and external customers, and acting as a rental back-up in a large home city branch or airport location.
This is a full-time position with a starting salary of $18.00 per hour plus bonuses. The job requires flexibility, including working 40 hours per week with occasional weekends and nights.
We offer a comprehensive benefits package, including paid time off, employee discounts, retirement savings plan, health insurance, life insurance, dental insurance, vision insurance, and training and development opportunities.
Key Responsibilities:
- Respond to customer inquiries, resolve issues, and provide information on rental terms and conditions, vehicle features, and other services.
- Assist in managing the day-to-day operations of the branch, including processing returns, check-ins, and exit kiosk transactions.
- Work effectively with colleagues to ensure seamless customer service delivery.
- Participate in ongoing training and development to enhance knowledge and skills.
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