Operations Director
5 days ago
Director of Operations
Compound, a cultural complex in the heart of the Zaferia district of Long Beach, is seeking a purpose-driven Director of Operations to join our team. The ideal candidate will have extensive experience in operations management, preferably within the hospitality sector. The candidate should have a passion for community engagement and will respond to stakeholder input from community, staff, founders, and board members.
Key Responsibilities:
• Lead, mentor, and develop a diverse operations team, fostering a culture of collaboration, continuous improvement, and accountability.
• Provide training and support to enhance team performance, engagement, and morale.
• Oversee departmental budgets, ensuring financial targets are met while optimizing resource allocation.
• Conduct financial analyses to monitor performance and identify cost-saving opportunities.
• Collaborate closely with other departments-culinary, front of house, marketing, and finance-to ensure alignment with overall business goals.
• Establish key performance indicators (KPIs) and monitor performance against these metrics.
• Utilize data-driven insights to inform decision-making and drive operational improvements.
• Ensure adherence to industry regulations, company policies, and best practices in operations management.
• Regularly review and update operational procedures to maintain compliance.
• Lead special projects aimed at improving operational efficiencies and enhancing guest experiences.
Requirements:
• Proven track record of successfully managing teams and driving operational improvements.
• Excellent analytical abilities, track record of creative and innovative approaches to problem-solving, and focused on data-driven decision making.
• Committed to customer service, community development, and stakeholder engagement.
• Proficient in operational reporting tools and financial analysis.
• Bachelor's degree in Business Administration, Hospitality Management, Operations Management, or related field.
• Competitive salary and performance bonuses
• Comprehensive health, dental, and vision insurance
• A supportive and inclusive work culture that values creativity and community engagement
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