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Director of Operations

4 weeks ago

Long Beach CA, United States Roots Through Recovery Full time
Job Description

We are seeking a highly skilled and experienced Director of Operations to join our team at Roots Through Recovery. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our outpatient treatment center, ensuring that all services are delivered efficiently, effectively, and in compliance with state and county regulations and accreditation standards.

Key Responsibilities:
  • Manage administrative functions, including budgeting, staffing, scheduling, and resource allocation
  • Collaborate closely with clinical leadership to ensure seamless coordination between clinical and operational processes
  • Drive continuous quality assurance and improvement, implementing best practices and optimizing workflows to enhance patient care and operational efficiency
  • Oversee the implementation of new programs, workflows, and processes, and coordinate with all involved departments and persons to ensure quality patient care and effective rollout in accordance with regulations
  • Foster partnerships with personnel, providers, community organizations, and other stakeholders to enhance service accessibility and expand the center's reach
  • Mentor and develop staff, ensure compliance with Joint Commission and other accrediting bodies, and drive initiatives that support Roots Through Recovery's mission to provide high-quality, compassionate care for individuals overcoming substance use and mental health challenges
Requirements:
  • Minimum of two (2) years' experience in an administrative role, preferably in operations, working with diverse populations dealing with mental health and substance use disorders
  • Proven track record of success in operations, program management, and compliance
  • Bilingual in Spanish a plus
  • Expertise in adhering to federal, state, and local regulations, including those related to HIPAA, OSHA, and accreditation bodies such as JCAHO
  • Experience in budgeting, financial forecasting, resource allocation, and cost control within a healthcare or nonprofit organization
  • Proven ability to identify inefficiencies and implement process improvements to enhance service delivery and operational efficiency
  • Strong understanding of patient care workflows, including intake, treatment planning, and discharge processes in an outpatient setting
  • Ability to analyze operational data and key performance indicators (KPIs) to make informed decisions that drive organizational success
  • Experience in identifying, assessing, and mitigating risks, ensuring a safe and compliant environment for both staff and patients
  • Proven ability to lead and manage projects, ensuring on-time completion within scope and budget
  • Proficiency in using healthcare information systems, electronic health records (EHR), and other operational software to streamline operations

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, please submit your application today.